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Article #214: Perfect Knowledge is one of London's most secretive service which caters for the multimillionaires

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Perfect Knowledge is one of London's most in the office then.
secretive service which caters for the Other jobs have involved picking up
multimillionaires and dignitaries. several expensive pieces of jewellery and
Welcome to the secretive, hush hush world watches to be repaired at Harrods;
of the Gentleman Fixer. establishing a finance company; setting
Of all the services available to the up a warehouse from scratch for a client
super-rich, that which is offered by a who wanted to store high value goods;
Private Fixer is perhaps the most negotiating with yacht brokers, and
intriguing. Even the job title carries an chaperoning an extremely rich but ill
aura of mystery. I am reminded of the client to see her sister. "One gentleman
John Travolta character in the movie Pulp has asked me to sell three Picassos,
Fiction, or a Philip Marlowe-like figure which he doesn't want to do through the
skulking about in the shadows in classic auction houses. I don't know anything
film noir. But there is no cigar or about art," smiles Khan, "but I'm a fast
bowler hat in sight as Ifzaal Khan, an learner."
articulate and charismatic Khan offers these services through his
thirty-something, settles in front of me Chelsea-based company, which he set up
in a luxury hotel in Chelsea. over a year and a half ago. Asked how
"My clients are high net worth long he has been a fixer for, he says
individuals," explains Khan from "Mostly mischievously, "Since I was 16 and
CEOs, MDs, titles and aristocracy. Yes, I growing up in Oxford. I was always fixing
look after a few celebrities too, but things for people - whether fellow
they tend to be too high profile, so students or visiting friends." Before
normally I deal with people from the setting up his company, he researched the
international high society. Most are job for two years and built up an
English, but some are American, Arab, enormous contacts book. Having a clear
Russian, and a few are Asian. Many are vision of what you want to achieve is
not even listed in the Sunday Times Rich imperative, he says, as preparation met
List because they might have most of with opportunity is the key to success.
their money held in trusts or assets. Khan works with six colleagues, who
They come to me because I'm not part of between them are based in London, Oxford,
their staff, I'm on the outside, and they Devon, Geneva and Dubai. They are all
may not want their staff to know childhood friends whom he trusts
everything. They could just be visiting implicitly. "I would never reveal my
for three or four weeks, and there are clients' names, not even to family or
often financial incentives in asking an friends, and as each person is given a
outsider to do things." unique code even my colleagues don't find
Khan explains that his job is part of a out who they are. Privacy,
long tradition of private secretaries, confidentiality and discretion are key to
PAs and courtiers, but it is not a this job. Many of my 18 clients came to
concierge service. So what does a Private me via word of mouth recommendations, a
Fixer actually do? "It depends on what a few I approached myself when
client wants, really," says Khan. "For circumstances were right. It takes a long
example, I might help somebody source and time to build up trust. We don't want
buy properties off market. One person people selling stories to the papers."
asked me to find him an off-market Other qualities needed for a job like
property for £20 million, and I knew this are diplomacy, the ability to get on
somebody who wanted to sell, so I liaised with a wide range of people and, as Khan
between the two. Another asked me to find puts it, "Knowing when to listen and when
a £4 million house in Chelsea for his to talk. These are highly successful
daughter. Somebody has also asked me to individuals who know the industry they're
set up a property company, so I'm working in inside out. They don't want
currently in the process of doing that. unsolicited advice." Indeed so important
Commercial property is where the money is the client-fixer relationship that
is, so I've been trying to get more Khan, who combines a deep knowledge of
involved in that and it's really taken the super-rich lifestyle with street
off in the last few months." savvy and common sense, says he's turned
The job isn't only to do with property down projects from those who he believes
though; it also involves providing a would be demanding and make his job
personal courier service. Khan relays difficult in the long run.
this wonderful anecdote:"A client left So whether accompanying
his rare 1930s £200,000 Rolex in the multi-millionaires to top venues like
penthouse of a five star hotel in London. Cipriani's, Scott's, Mark's Club, or
It had been in his wife's family for Harry's Bar - or indeed 'summer season'
generations and she had given it to him, events like Ascot or Wimbledon there is
so it had sentimental value. He asked me plenty of variety. "I juggle many things,
to pick it up and take it to Luton sometimes working up to 20 hours a day,
Airport. When I got there. I was directed and I admit the job encroaches on my
to Harrods Aviation, which is a private private life." says Khan, who previously
aviation service for businesses. As I worked at the Home Office for seven
arrived, I was told to board a plane and years, "but I could never work nine to
was flown to Geneva, where a five again. This is a unique job in a
chauffer-driven car was waiting to take small, niche market. It brings me lots of
me to the client's house. There I had opportunities, and I'm always learning
dinner with him and handed over the watch something new. No two days are ever the
personally." So. not just a typical day same.






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